Windows Server 2019 RDS CAL | USER & Device

Windows Server 2019 Remote Desktop Services (RDS): is a powerful tool that allows users to remotely access their Windows desktops and applications from anywhere in the world. With RDS, users can access their desktops and applications securely, enabling remote work and collaboration. 

Windows Server 2019 RDS includes several key features that make it an essential tool for businesses of all sizes. Remote Desktop Web Access: Users can access their desktops and applications through a web browser, making it easy to connect from any device. RemoteApp: Users can access specific applications remotely without having to access the entire desktop. Session Virtualization: Multiple users can access the same server simultaneously, reducing the need for multiple servers. 

Remote Desktop Gateway: Users can connect to a remote desktop or application through a secure gateway, enabling remote access from anywhere. Windows Server 2019 RDS provides several benefits for businesses that need to enable remote work and collaboration. There are two types of RDS CALs available for Windows Server 2019:

• RDS User CAL - for every user who accesses the server to use services such as file storage or printing, regardless of the number of devices they use for that access. Example: Employees access the corporate network using multiple devices or if there are simply more devices than users in the organization. In this case, you would need to purchase a user CAL for every user who accesses the server, regardless of the number of devices they use for that access.

• RDS Device CAL - for every device that accesses your server, regardless of the number of users who use that device to access the server. Example: Employees share devices, such as shift workers, or there are likely more employees than devices in the organization. In this case, you would need to purchase a device CAL for every device used to access the server.

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The differences between the type of Remote Desktop Services CAL

When you use the Per Device model: a temporary license is issued the first time a device connects to the RD Session Host. The second time that device connects, as long as the license server is activated and there are available RDS CALs, the license server issues a permanent RDS Per Device CAL.

When you use the Per User model: licensing is not enforced and each user is granted a license to connect to an RD Session Host from any number of devices. The license server issues licenses from the available RDS CAL pool or the Over-Used RDS CAL pool. It’s your responsibility to ensure that all of your users have a valid license and zero Over-Used CALs—otherwise, you’re in violation of the Remote Desktop Services license terms.

An example of where one would use the Per Device model would be in an environment where there are two or more shifts using the same computers to access the RD Session Host(s). The Per User model would be best for environments where users have their own dedicated Windows device to access the RD Session Host(s).

To ensure you are in compliance with the Remote Desktop Services license terms, track the number of RDS Per User CALs used in your organization and be sure to have enough RDS Per User CALs installed on the license server for all of your users.

Activate the Remote Desktop License Server on Windows Server 2019

• Open the Remote Desktop Licensing Manager: click Start > Administrative Tools > Remote Desktop Services > Remote Desktop Licensing Manager.

• Right-click the license server, and then click Activate Server.

• Click Next on the welcome page.

• For the connection method, select Automatic connection (recommended), and then click Next.

• Enter your company information (your name, the company name, your geographic region), and then click Next.

• Optionally enter any other company information (for example, email and company addresses), and then click Next.

• Make sure that Start Install Licenses Wizard now is not selected (we'll install the licenses in a later step), and then click Next.

Your RD License server is now ready to start issuing and managing RDS Licenses.

Install RDS CAL on Remote Desktop License Server

Use the following information to install Remote Desktop Services client access licenses (CALs) on Your license server. Once the CALs are installed, the license server will issue them to users as appropriate.

• • 1. On the License server (usually the first RD Connection Broker), open the Remote Desktop Licensing Manager.
    2. Right-click the License server SRV-RDS19 (Your server name), and then click Install Licenses.
    3. In the Install Licenses Wizard, on the Welcome to the Install Licenses Wizard page, click Next.
    4. On the License Program page, select License Pack (Retail Purchase), and then click Next.
    5. Enter the 5x5 Retail License key (The license key you will receive from us after your purchase), click Add, and then click Next. 
    6. Click Finish, to complete installation of the licenses. 

Verify connectivity on Remote Desktop Licensing Manager

To verify the functionality of the deployment, use Remote Desktop Connection (RDC) to connect to the remote host. The use of the License will be verified on the Remote Desktop license server.

• Verify client connectivity:
• To verify client connectivity in a session-based desktop deployment: Establish a client connection in a session-based desktop deployment using a valid License
• To verify client connectivity in a virtual machine-based desktop deployment: Establish a client connection in a virtual machine-based desktop deployment using a valid License.

Microsoft RDS Documents for understanding, configuring and installing on your Environment:

1. Set up the Remote Desktop web client for your users:

2. Supported configurations for Remote Desktop Services

3. Installing the Remote Desktop Session Host on Windows Server without Connection Broker