FAQ


About Microsoft Certified Partner:

A Microsoft Certified Partner is an independent company that provides Microsoft-related products or services.

Microsoft Certified Partners are independent companies who can help customers with a range of IT projects and specific IT solutions. Whilst not as accredited to provide support to the same level as a Microsoft Gold Certified Partner for Support Services, many Microsoft Certified Partners offer support as part of their portfolio of offerings.

Microsoft Certified Partners provide Microsoft services on behalf of Microsoft worldwide spanning many fields including OEM, Education, Software providers and Technical Support. Microsoft partners also have 24-hour access to Microsoft Support, which enables them to give better customer relations and support to a customer. Every Microsoft Certified Partner has been in business for at least 5 years, has passed several tests, and has proven skills in their particular field. Microsoft rewards these partners with discounts in tools that are applicable to their activities. For example, in the educational field this might take the form of licenses to Microsoft Windows and Microsoft Office.

In return for participation in the program, partners gain support services and tools from Microsoft, often at a significant discount to their face value. However, over the lifetime of the contract some risk is transferred from Microsoft to the MCP in return for the benefits of the association with Microsoft and the ability to sell the support services.[1]



About Genuine Windows

Genuine Windows is published by Microsoft, properly licensed, and supported by Microsoft or a trusted partner. Only genuine Windows customers have access to all optional updates and downloads available from Microsoft, which are designed to help you get the most from your PC.

How are activation and genuine Windows connected?

Activation pairs your product key with your hardware configuration and helps verify that your copy of Windows hasn't been used on more computers than the Microsoft Software License Terms allow. Usually, you need to activate Windows only once, unless you make a significant hardware change.

Genuine Windows, however, is a recurring process that checks your product key to make sure it's not blocked or being used on hardware that's different than what you were using when you activated Windows.

The genuine, or validation, check is performed when your computer attempts to download optional updates from Microsoft. For example, when your computer downloads updates, Windows checks to see if your product key is valid. If it is, Windows on your computer is genuine, and you're eligible to receive the latest updates from Microsoft. If it's not, your computer is running non-genuine Windows.

How do I know if I'm running genuine Windows?

The best way to know is to make sure to buy Windows or a PC with Windows preinstalled either directly from Microsoft or from a local or online retail store that you know and trust.

For other ways to check if you're running genuine Windows, visit the What to look for page on the Microsoft How to Tell website.


Evaluation Versions and Upgrade Options for Windows Server 2012 or R2:

We got a lot of mails from our Server buyers, because they already put the Evaluation version Windows Server 2012 or R2 on production, so without losing data and settings how to convert Evaluation Windows Server 2012 R2 to a Retail and Registered version. Two way to done it:

1. You can upgrade/Reinstall the server by Retail server DVD/ISO which you got from us.
2. By the command without reinstalling but must have the retail Key which you bought from us, please check this link: Conversion

Special-purpose editions

N and KN editions
The features in the N and KN Editions are the same as their equivalent full versions, but do not include Windows Media Player or other Windows Media-related technologies, such as Windows Media Center and Windows DVD Maker.[16] The cost of the N and KN Editions are the same as the full versions, as the Media Feature Pack for Windows 7 N or Windows 7 KN can be downloaded without charge from Microsoft.[17]
VL builds
VL builds work with VLKs (volume license keys). Volume license keys can be used to activate multiple installations of the software without any mechanism (such as a product activation mechanism) checking the total number of installations. The license for the software will place restrictions on the use of the key. Typically, the license will limit the key to a fixed number of installations which must only be within the licensee's organization and also place the licensee under an obligation to keep a record of the number of installations, keep the key confidential and possibly even require that the licensee organization makes itself available for a software licensing audit to verify that its use of the key is within the terms of the license.




1.    What type of license we are going to buy from this store?

Ans: We are selling only RETAIL license, so you will receive a Retail license from us, Please note; Retail license may not work on Volume version product.

2.    What Is A Software License?

Ans: A software license is usually an agreement that grants a right to use software code to someone else. A license usually grants less rights than a sale of a copy of the software. The rights to use the code are defined by the terms of the license.

3.    Why Are Software Licenses Important?

Ans: Software is important; therefore software licenses are important. Today's businesses rely upon software to perform many critical functions. Software makes machines and systems work in every sector of the world economy - everything from applications that control advanced medical devices to programs that analyze the behavior of financial markets.

Software developers may want to make code available to other developers in order for applications to be more widely used in the market. Manufacturers and publishers may want to acquire rights to software that can make their products work in new ways or in ways compatible with customers' existing computer systems.

In order to have the legal right to use software to achieve the required needs, the rights and limits in the associated software license take on critical importance.

4.    What is your Payment method?

Ans: PayPal is the only option.

5.    What Makes the PayPal Site So Secure?

Ans:

Technology
Our state-of-the-art fraud models and proprietary fraud engine work together to help stop fraudulent transactions before they happen. In addition, PayPal stays at the forefront of security, developing many anti-fraud technologies every year.

Experience
With PayPal, you've got the industry's most experienced fraud team on your side. PayPal processes billions of dollars in payments each year, allowing us to continually perfect our anti-fraud protections. As a result, PayPal's loss rate is significantly lower than the industry average. We also work with federal law enforcement to catch criminals.

Privacy
PayPal is committed to protecting the privacy of our users. When you send or request money using PayPal, recipients never see your bank account numbers or credit card numbers. They only see your email address, date of sign-up, and whether or not you have completed PayPal's Verification process.

6.    How can I get the product/license?

Ans: You are buying digital version of software and the license of that product, so nothing will be shipped physically. After receiving your payment, we will send you the product download link(Microsoft Official Download link) by mail with your license key/keys(RETAIL Version). Please keep your product safe. Download link may be expire within 24 to 48 hours, if you missed to complete the download, please mail us for new download link.